Communication expert shares why saying ‘always’ and ‘never’ instantly derails productive conversations

Having tough conversations is essential for healthy relationships, but using words like 'always' and 'never' can derail them quickly. Communication expert Jefferson Fisher highlights how these absolutes often lead to arguments focused on accuracy rather than the actual issue. Instead of using these extremes, he suggests retracting them and using more nuanced language. By framing statements with 'When you, I feel,' you can keep the conversation productive and focused on feelings rather than accusations.